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TeX Frequently Asked Questions
on the Web
The LaTeX team supports LaTeX, and will deal with
bug reports. Note that the LaTeX team does
deal with contributed packages — just the software that
is part of the LaTeX distribution itself: LaTeX and the
Furthermore, you need to be slightly
careful to produce a bug report that is usable by the team. The steps
Are you still using current LaTeX? Maintenance is only
available for sufficiently up-to-date versions of LaTeX — if your
LaTeX is more than two versions out of date, the bug reporting
mechanisms may reject your report.
Has your bug already been reported? Browse the
LaTeX bugs database
to find any earlier instance of your bug. In many cases, the database
will list a work-around.
that exhibits the problem.
Ideally, such a file should contain no contributed packages — the
LaTeX team as a whole takes no responsibility for such packages (if
they’re supported at all, they’re supported by their authors). The
“minimum” file should be self-sufficient: if a member of the team
runs it in a clean directory, on a system with no contributed
packages, it should replicate your problem.
Run your file through LaTeX: the bug
system needs the
file that this process creates.
Connect to the
latex bugs processing web page
and enter details of your bug — category, summary and full
description, and the two important files (source and log file).
The personal details are not
optional: the members of the
LaTeX team may need to contact to discuss the bug with you, or to
advise you of a work-around. Your details will not appear in the
public view of the database.
Go to FAQ home.
URL for this question: http://www.tex.ac.uk/cgi-bin/texfaq2html?label=latexbug
Comments, suggestions, or error reports? - see
“how to improve the FAQ”.
This is FAQ version 3.27, released on 2013-06-07.